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Download the Word file of an order you delivered as a PDF

Did you deliver the translation as a PDF and now the client is asking for the Word file? You no longer have to redo the order: you download it from the order itself.

Order detail · Download Word next to View

How it works

  1. Go to Orders and open the order.
  2. Under Translated Document (or Laid-out Document), click Download Word, next to View.
  3. The first time it takes a few seconds (“Preparing the Word file…”). After that, it's ready right away.

Good to know

  • It's the same Word file you'd get by finishing in DOCX, with only the translation: without the attached original or the certificate.
  • It has the same name as your PDF, with the .docx extension.
  • It doesn't change the order's status or use credits.
  • It appears on completed orders that were delivered as a PDF, layout orders included. If you delivered it in Word, you already have the Word file.
  • If the order's files were deleted, the Word file is no longer available and we let you know on the order.
  • When the order's data is deleted, this Word file is deleted too, and the deletion certificate includes it.

When to use it

When the client wants to touch up the translation, when an agency asks for the editable file or when you need to reuse the text in another document.

More in Document delivery options.


Back to the full list in Platform Updates.

Last updated 10/28/2026